We are currently able to ship to all Canadian provinces except for the Northwest Territories, Nunavut, Ontario, and Yukon.
We currently do not ship outside of Canada. In the United States, our wines are available through Kascadia Wine Merchants.
Although we strive to ship orders as quickly as possible, we are a small, family-owned winery and are not able to guarantee delivery times. If you need your order by a specific date, please contact firstname.lastname@example.org.
You will receive a tracking number by email when your order has shipped. The tracking number will be active after approximately 24 hours.
Deliveries are typically made from Monday to Friday during regular business hours. For this reason, we strongly recommend that orders are shipped to a business address to ensure delivery on the first attempt.
Wine may only be ordered by and delivered to individuals who are above the legal drinking age.
A signature is required on delivery for all wine shipments, and proof of legal drinking age may be required.
ATS Healthcare is unable to ship to PO Boxes.
ATS Shipping fees:
Western & Central Provinces
$25 -> 6 bottles
$15 -> 12 bottles
$10 -> 13+ bottles
$40 -> 6 bottles
$35 -> 12 bottles
$25 -> 13+ bottles
Customers can return unopened wine in sellable condition within 30 days of their original purchase. Proof of purchase from our Tasting Room or online store is required. Unfortunately, we cannot accept returns for wines purchased through our partner retailers.
Returns can be made through our Tasting Room or by contacting 1.778.200.5529 or email@example.com.
The customer is responsible for the shipping costs of returning wine by courier. Once the return is received, the customer will be refunded the full amount paid for their wine(s).
We pack all wine shipments in appropriately rated corrugated cardboard shippers according to the specifications of our partner couriers. Although it is rare, sometimes wine bottles can be broken in transit. We will replace or refund any bottle of wine that is damaged in transit, which was shipped via ATS Healthcare.
Please call us at 1.778.200.5529 or email firstname.lastname@example.org to arrange for a replacement bottle or refund.
We kindly request that you provide a photo of the damaged product within 7 days of receiving your order.
Unfortunately, we are not able to provide replacements or refunds for orders shipped via Canada Post.